Shipping Hina dolls overseas: Specific methods, delivery times and prices
Please rest assured that we can ship Hina dolls overseas.
Please allow sufficient time for delivery
Details on sending Hina dolls and May dolls overseas with peace of mind
- "I would like to have the Hina dolls sent to my grandchildren living overseas."
- "I live abroad, but I want to choose a Japanese company that can send my items with peace of mind."
We are able to accommodate such requests.
*However, this only applies to products purchased from our company.
*If there is anything you would like to include in the package, please contact us and we will do our best to accommodate your request.
They responded well even during the coronavirus pandemic.
Chloe, who lives in the US, celebrates her first Doll Festival.
Due to the COVID-19 pandemic, regular international mail service was suspended, and it was difficult to find the Hina dolls I wanted.
Just when I was about to give up, my family found Hinasei.
International shipping times and prices
Specific details about international shipping
・Shipping method: International express mail (EMS, airmail)
Delivery time: Approximately 1 week to 10 days (due to the current global situation, there may be significant delays in some areas)
・Shipping cost: Actual cost (for example, one package to the US is approximately 35,000 to 50,000 yen)
Shipping costs vary depending on the destination and total weight of the item.
After packing, we will take it to the post office, ask for the specific fee, and contact you.
Packaging fee: 5,000 yen (tax included) per package
*You may be required to pay customs duties when receiving the item locally.
*Glass cases cannot be sent as they may be damaged (acrylic cases excluded).
[Regarding accidents during delivery]
In the unlikely event that the product is damaged during shipping, we will ship it insured and send you a replacement immediately after completing the required procedures.
*Please note that insurance claim procedures at the local post office will be the customer's responsibility.
There are areas where we can provide support and areas where we cannot.
If you have any questions or would like to discuss something, please contact us by email.
Contact us
Arrived safely via airmail delivery
A letter from Germany celebrating Hinamatsuri
Among the stores that ship overseas, Hinasei is known for its passion for dolls and for carefully handcrafting even the smallest tools.
I could sense their commitment from the internet,
I chose this as a gift from my parents who live in Japan.
Specific shipping prices to each country: Number of days
We will arrange overseas shipping after receiving your order.
Once your order is received, it will take an average of two weeks for it to arrive.
Delivery times via EMS airmail are approximately 10 days.
If possible, it is best to make your request at least one month in advance.
Packaging fees will be based on overseas shipping specifications.
Shipping charges will be charged at actual cost, so we will invoice you as soon as we know the exact fee.
This is the approximate overseas shipping (delivery) time for packages we have sent in the past.
Shipping fee is for one package.
America: 35,000 yen Europe: 35,000 yen Australia: 35,000 yen Asia: 32,000 yen
Shipping costs are determined by weight.
We have over 5 years of experience delivering via EMS.
Due to the COVID-19 situation, EMS delivery has become unstable, so we have also resorted to DEL delivery as a temporary measure.
What we learned from DEL delivery
The disadvantages of DEL mail are that it is expensive and the application process is somewhat tedious.
(DEL shipping is recommended for those who are in a hurry and have a deadline approaching.)
Please make your request with as much time as possible.
Please contact us for more details.
I was looking for a shop that sells Hina dolls overseas.
Across the ocean: Sakura-chan from the USA | First Doll Festival
Since it was an overseas shipment, I had a lot of questions.
I received prompt and courteous email correspondence prior to purchasing, which allowed me to place my order with confidence.
Thanks to careful packaging, the Hina dolls were not damaged and arrived safely across the ocean to our home, allowing us to celebrate my daughter's first Doll's Festival.
There are some Hina dolls that cannot be sent due to their size.
When shipping overseas, there are size restrictions set by shipping companies.
Due to the size and risk of breakage, we are unable to accept the following items:
- All glass cases (some small cases and acrylic cases are possible. Please contact us for details.)
- Only the three-tiered storage type "Yurika Hina" can be sent due to its small size.
We can also ship our assembled three-tiered displays, but they will be shipped in 2-3 packages.
If you have any questions, please contact us.